Refund policy

Return Eligibility Window We accept valid return requests within 30 calendar days after delivery confirmation of your package. All applications must be submitted to krispola310@gmail.com before the deadline; overdue requests will not be approved.

Eligible Return Items Returnable goods must remain unused, unwashed, and keep all original packaging, tags and accessories intact. Products damaged by improper customer use are not eligible for refund.

Non-Returnable Products Custom personalized items, intimate apparel, clearance discounted goods and perishable products are final sale and cannot be returned or exchanged.

Standard Return Process

Send an email to krispola310@gmail.com with your order number, product name and return reason.

Our support team will review your request and send an authorized return label within 2 business days.

Securely pack the item and ship it to 4600 Kovar Rd, Fayetteville TX 78940, United States.

We will inspect returned merchandise within 3–5 business days after receiving the package.

Once approved, refunds will be issued to your original payment account.

Return Shipping Cost Rules

Refund Processing Timeline After inspection approval, refunds will take 7–10 business days to reflect on your payment account. Bank processing delays may extend this period. No cash refunds are available; all funds will be returned via the original payment channel.

Order Cancellation Orders can be canceled within 1–2 business days before shipment. Once dispatched, cancellation requests will be treated as standard returns.